A couple of post
ago I talked about relationships, the most is important part of the
“relationship sale” model. There is nothing magic about the process of
building relationships, but there is a tool that savvy sales people use
to help them keep track of the onslaught of information that
accompanies the process of forming relationships with lots of new
people… the Customer Relationship Management system (CRM). CRM is the
heart of Sales Force Automation systems (SFA). ...