Posted May 7, 2009

A couple of post ago I talked about relationships, the most is important part of the “relationship sale” model. There is nothing magic about the process of building relationships, but there is a tool that savvy sales people use to help them keep track of the onslaught of information that accompanies the process of forming relationships with lots of new people… the Customer Relationship Management system (CRM). CRM is the heart of  Sales Force Automation systems (SFA). ...


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